Welcome to Craven County Hospice

“Your Hometown Hospice for Over 35 Years!”

When you or a loved one are diagnosed with an illness, disease or condition your doctor says will limit your life expectancy, we encourage you to seek any and all treatment as long as it provides the quality of life you desire and are comfortable with. Ask the tough questions, make your wishes and goals known and please don’t hesitate to ask your physician about Hospice Services. 

Learn More About Hospice

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We Focus on Living

The goal of Hospice is to provide end of life “Palliative Care”  (the control of  pain and symptoms); utilizing a team of specialists (disciplines) to  provide care including physician services (working together with your doctor of choice), skilled nursing, counselors and social workers, spiritual care specialists, certified nursing assistants, as well as volunteers with a variety of skills and levels of assistance.

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What Is Hospice?

What is Hospice and What Services are Offered?

Hospice is philosophy of care that looks at each individual as being that:  An individual. 

  • Hospice affirms life, yet views death as a normal process. 

  • Hospice will never do anything or administer any medication that would shorten a person’s life prematurely.  Hospice is NOT euthanasia, or assisted suicide.  

  • Hospice care is designed to support patients and families to empower them to face critical illness in their home environment. 

  • Hospice provides bereavement support and counseling.

 

Services include:

  • Skilled Nursing – in home care focusing on pain and symptom control for the individual.

  • Certified Nursing Assistant – to assist with personal care.

  • Respite Aide – to provide a 3 hour respite break for the family in the home.

  • Hospice Volunteers – trained in handling the varied needs of the patient/family.

  • Social Workers – psychosocial needs of the patient/family.

  • Bereavement Support – provided up to one year after the patient dies.

  • On-call services are available 24 hours a day, seven days a week.

  • Spiritual Care Support – a spiritual care coordinator (Chaplain) to insure patient and family spiritual care needs are met through direct support or coordination with patient/family spiritual support systems. 

A Message From Our Director

One of the aspects of Hospice Care which is often overlooked is Bereavement support.  When the Hospice Medicare Benefit was first introduced in the 1980’s, one of the clear objectives of the program was to include Bereavement support for the family for up to one year, following the death of a loved one.  Not only does Craven County Hospice offer this to patient families, but we also offer this service to members of the community.  Beginning Thursday, May 17 from 10 AM to 11:30 AM for 6 weeks, we will again offer a Bereavement Support Group.  These sessions will be held at the McCarthy Court Apartments in the Social Room.  There is no cost for this service, but advance registration is requested to insure adequate support materials are on hand to facilitate the discussion.  To register, please call our office at 252-636-4930.  At any time, you or a loved one is in need of bereavement support, please let us know.  We will assess your situation and if possible offer you the support you need.  We also can offer referral to bereavement professional specialists if this is needed.  You don’t have to face grief and loss alone.  Let us walk with you through this journey.   Also…very soon we will be announcing, as a collaboration with CarolinaEast, bereavement support specifically targeted for mothers who have lost a baby through miscarriage and other forms of neonatal death as well as the death of a small infant.  We are here to serve our community and this is another way we can provide support to those who are grieving.  

Words cannot express our sincerest “Thank You” to our community, for your support of our Hospice Agency.  We are now moving toward our fourth decade of service to the residents of Craven and surrounding counties.  Our agency survived and is thriving through the many changes which took place as Hospice transitioned from a volunteer, non-profit/not for profit service to becoming a major healthcare industry.  What began as simply a philosophy of care, has evolved into a highly regulated part of the health care continuum.   Like all health care delivery systems, Hospice has changed and will continue to change as our nation tries to focus health care spending toward care models which produce both quality of care and higher patient satisfaction.      

Healthcare is a very personal decision and it is very important that we think about the care we want to receive as a “practical” plan which eases pain and suffering and can bring more satisfying results as well.  In order for that to happen, we need to think about what our priorities would be if we were faced with an illness or condition which results in a limited life expectancy.  One of our themes this past year has been to encourage everyone to think in terms of their “mortality”.  We will all face the moment in life where life as we know it is no more.  When faced with such a reality, what really  matters to you (and me)?  If our priority is to extend our life, no matter what the side affects, pain and suffering we might go through or endless repetition of decline, hospitalization, decline, hospitalization, if that is your choice…then that is a valid choice.  However, if you prefer to face your last months/days with your family, at home with an extra level of support which allows you to do so (which is the choice of a majority of persons), then Hospice would be your choice.  The irony of the whole health choice dilemma is studies have shown that persons who choose hospice as opposed to continued aggressive treatment especially nearer the end of effective treatment will many times live longer than the person who continues to seek extra treatment.  If faced with a diagnosis of an illness or condition which your physician determines you have limited life expectancy, ask about Hospice Care.  The time to do this is when you are diagnosed.  That way, you and your physician can design a care plan that includes treatment which provides relief and longer life yet when that is no longer the case, let your doctor know you are willing to accept Hospice Care.      

What do you look for in a Hospice Provider?  First of all, trying to decide on a Hospice provider is generally not something anyone does unless you find yourself in a situation where you have exhausted all possibility of finding a “cure” for an illness or condition.  Such a decision is often born out of necessity rather than a voluntary act.  Always remember, if your doctor diagnoses you or a loved one with an advanced illness, you can choose to ask for and seek Hospice care instead of treatment. Just as you choose your primary medical provider, choosing a Hospice should also be a decision made deliberately after asking your friends and family for suggestions.  We have received many positive comments about our television commercials.  Each person in our commercials has a story to tell and we simply attempted to capture part of their story in a 30 second commercial (which is nearly impossible…and for each person in our commercials, we had hundreds more who could share similar yet different stories).  Craven County Hospice has been a part of the fabric of the New Bern and surrounding areas since 1980.  Our hospice provided end of life services before Hospice evolved into what many companies see as a highly profitable “industry”.  We are not part of a regional or national organization.  We have always been “not-for profit” since our beginning.  We have literally served generations of Craven, Pamlico, Carteret, Lenoir and Jones County citizens.  Remember, you have a choice of Hospice providers (there are multiple providers in our area who provide good care). At present, major changes are taking place in the national Hospice landscape with large corporations entering and expanding their presence in the Hospice arena.  At Craven County Hospice, we believe there is something to be said for the “local” approach with local control.  We are one of two of the ONLY true “Hometown” Hospices in our area.  If your loved one is receiving Home Health Services from another agency, remember YOU have the right to choose which Hospice Provider you would like.  When it is time, please ask for us by name, Craven County Hospice.  It is our pledge to offer you the very best end of life care possible.  You have our history and you have my word on it.  We cannot change the outcome, but we can help change the experience.  Let us be your Health Care Partner.  Thank you for your trust and your support for over 35 years.  

Dr. Cecily Saunders, credited with being the founder of the modern day Hospice Movement once said:  “You Matter because you are you.  You matter to the last moment of your life, and we will do all we can, not only to help you die peacefully, but also to live until you die…”  These words summarize the mission of Craven County Hospice.  

Thomas Smith
Director

Hospice Volunteers

We celebrate our Volunteers! I am the Hospice Volunteer Coordinator at Craven County Hospice and would like to honor all volunteers who are dedicated to providing care and support for the patients who are nearing the end of life’s journey.

Across the country, more than 458,000 trained volunteers provide more than 21 million hours of service to Hospice organizations. More than 1.58 million people receive compassionate care from hospice every year, and hospice volunteers are an integral part of the care team.

 Craven County Hospice staff and employees would like to publicly thank our volunteers! These kind people help every day by spending time with the patients, providing pet, music and other alternative therapies, assisting in the office and much more. The work these volunteers do for the patients we serve is invaluable. Their dedication and selfless commitment enables us to fulfill our mission: to enhance the quality of life for individuals and their loved ones touched by a terminal illness. Their acts of compassion both large and small, allow our patients comfort, and companionship that make the difference at a very critical point in their lives.

To Craven County Hospice volunteers and all volunteers, thank you!

Joan Whitley
Volunteer Services Coordinator
Craven County Hospice

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If you would like to become a Hospice Volunteer, please call 

252-636-4930 

and ask for the Hospice Volunteer Coordinator. Your involvement can be a rewarding experience as well as helping our program of care.

Craven County Hospice
2818 Neuse Blvd
New Bern, NC 28561

(252) 636-4930

hospice@cravencountync.gov

Craven County Hospice complies with all Federal Civil Rights laws and does not discriminate or treat anyone differently based on their race, color, national origin, sex, age or disability and provides free aids and services to anyone with disabilities to communicate effectively such as qualified sign language interpreters, written information in other formats when needed and free language services to individuals and families whose primary language is not English.

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